How Equity Bank is supporting its customers during corona pandemic

Equity Bank Charges: In a bid to mitigate the transmission of Coronavirus, Equity Bank is currently offering the following services free:

Mobile Banking Transaction Fees have been waived for the following services up to 30th JUNE 2020:

Equity Bank: To All Our Customers And Fellow Kenyans

• All Equity to Equity Mobile bank transfers – FREE
• All Bank to Mobile Wallet transfers – FREE
• All Mobile Wallet to Bank transfers – FREE
• Customer Payments using Equity Cards – FREE
• Mobile payments for Bills, Utilities, Shopping, Fuel, etc. – FREE
• Mobile balance and limit enquiries – FREE

4. Loans: Short term Personal and Micro Loans are now being processed digitally on mobile and internet and credit cards. Credit limits for Personal and Micro customers have been pre-marked for easy and automatic access for existing account holders.
5. Existing Loan Facilities: Customers with existing loan facilities who may require accommodation can engage the bank through the contact centre (0763 063 000), on email or speak to Branch Managers and/or Relationship Managers.
6. Digital Account Opening: Digital account opening and management on the bank’s digital channels has been upgraded. You can now download the Equity Mobile App in the App Store {http://bit.ly/AppleEquityEazzyBanking} and Android {http://bit.ly/AndroidEquityEazzyBanking}.

Apart from the waived Equity Bank charges, the bank has partnered with Pete’s Café outlets located in Nairobi. As a result of this partnership, Equity customers will benefit from the offer that runs from up to 30th June for take away meals and home deliveries. Customers who place their meal orders with any Equity Card will get free delivery via Glovo while walk in for a takeout and pay with any Equity Card will give customers a 10 per cent discount.