New Guidelines For 'Good Conduct' Certificates as Service Resumes

Directorate of Criminal Investigations (DCI) on Wednesday, June 24 announced on Twitter that it will resume the issuance of Certificates of Good Conduct under new guidelines.

The guidelines are a direct response to the need to curb the spread of Covid-19 as they aim to comply with the Ministry of Health directives. 

"The Directorate of Criminal Investigations will be resuming issuance of Police Clearance Certificates (Certificate of Good Conduct) effectively tomorrow, Thursday 24th June 2020.

"However, we have come up with new guidelines to be observed in the wake of the Covid-19 Pandemic," read the statement in part.

In the statement, Directorate of Criminal Investigations announced that the services will resume on Thursday, June 25, and urged the public who wish to collect their certificates of good conduct to visit their offices. 

DCI Boss George Kinoti Speaking during a press conference at DCI headquarters on March 5, 2020.

Simon Kiragu

Kenyans.co.ke

The new guidelines include attending to 600 clients daily from 7 am to 4 pm to comply with the social distancing rule imposed by the Ministry of Health.

DCI admitted to having a backlog of over 37,751 pending applications which they intend to process expeditiously.

All applicants who chose the DCI headquarters for fingerprinting will have to log in to their official website and book an appointment indicating the date and exact time that you will be attended to.

Only those with appointments and those who arrive at the designated time will be allowed past the gate.

Due to the cessation of movement order, the services are only available to those in Nairobi but DCI is working to extend services to other branches.

The new guidelines also only apply to those getting the services at DCI and not at Huduma Centres around the country.

Government services have started to gradually resume their services with the courts also reopening their doors.

Director of Criminal Investigations George Kinoti addresses the media on Thursday, March 5, 2020.

Simon Kiragu

Kenyans.co.ke