In a move expected to bolster its data sales, Safaricom today launched Voice over LTE (VoLTE) and Video over LTE (ViLTE) calls countrywide between its subscribers at no additional cost compared to standard calls.
The voice and video calls over its 4G network promise greater clarity and High Definition voice quality compared to 3G networks and six times more compared to 2G networks. It also eliminates background noise, background jitter and other distortions.
“Beyond crystal clear voice calls, VoLTE further empowers our customers to better connect with families, friends and at work with high-quality video calling at no extra cost. Any Kenyan now has the freedom to make crystal clear calls and to make and receive clear video calls wherever they may be, on our 4G network,” said Sylvia Mulinge, Chief Customer Officer, Safaricom.
Customers on VoLTE will also enjoy the ability to simultaneously make calls and browse at 4G speeds. Previously, customers on 4G saw their data sessions slow down to 3G speeds when on calls as 4G VoLTE allows a customer to switch between voice and video calls during a VoLTE call, though video calls will only be possible if both the caller’s and receiver’s device support the technology.
Safaricom is targeting both individuals and businesses who can make conference and group calls over mobile phones as most of them rely on mobile video for marketing and trading.
Safaricom was the first to roll out a 4G network in Kenya in 2014, and in June 2017, became the first in East Africa to upgrade a section of its 4G network to 4G+. 4G provides customers with speeds of up to 100 Megabits per second with Safaricom’s 4G+ network supporting double the 4G speeds.
With this new development, the firm said it will double the number of 4G base stations across the country to more than 5,000 by the end of the year.
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