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High-End Salon and Spa Bets on Luxury Wing to Gain an Edge

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In the quest to remain relevant in the increasingly competitive beauty industry and leave a long-lasting impression, upscale spa and salon Posh Palace has pulled up the proverbial socks.

Posh Palace’s CEO who doubles as a high-street model, Susan Kaittany, recently opened doors to a new luxe wing at Posh Palace, dubbed “The Diamond”.

The new space flaunts shimmering chandeliers, surreal recliners, modern decor and the friendly staff the palace is known for.

“It is like being at the Ritz in London,” Ms Kaittany says, “if Ritz was a dedicated hair studio and spa.”

Ms Kaittanny says the new experience boasts an improved barbershop, a cocktail bar, and nail bar and spa pedicure garden.

Ms Kaittany and her business have outlived the negative impact of a nasty fallout with her then partner, TV presenter Betty Kyalo. The dispute, which saw Betty quit the partnership and open a rival outfit a stone’s throw away, grounded Posh Palace for nearly a week when Betty poached 25 of its staff.

Susan recently won Women in Business Award (WIBA) for her efforts in revolutionizing the beauty industry in Kenya.

The new experience boasts an improved barbershop, a cocktail bar, and nail bar and spa pedicure garden. [ Photo / Business Today ]

Posh Palace now covers both the mezzanine and first floors of Sifa Towers, Kilimani and has over 80 employees.

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