Customer Service Associates Jobs in Nairobi, Kenya

DAILY POST: Customer Service Associates Jobs in Nairobi, Kenya Jobs and Careers 07:30
Customer Service Associates Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self-motivated individuals to work on shift basis as Customer Service Associates. ·         Screening and moderating user submitted content, answering support requests and performing support functions. ·         Moderating and screening written user content on Profiles ·         Moderating and screening user submitted photos ·         Answering Online Help Requests ·         Answering Incoming Telephone calls and support requests ·         Processing Testimonials (depending on language) ·         Various support tasks assigned ·         Maintaining high level professionalism with clients Key Skills and Qualifications ·         Must be Internet and Computer literate. ·         Degree or Diploma in a business-related field with at least 1 year experience ·         Ability to respond promptly to customer inquiries ·         A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills. ·         Outstanding work ethics (reliable, motivated, professional and ability to work under minimum supervision) ·         Ability to handle and resolve customer complaints promptly ·         Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system (speed and accuracy are important) ·         Knowledge of foreign languages will be an added advantage. ·         Ladies are highly encouraged to apply. To apply, send your CV only to [email protected] before 18th January 2019. Clearly indicate the exact position (Customer Service Associate) applied for and your minimum salary expectation on the subject line.

NB: Flexi Personnel does not charge candidates for job placements.

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