Thursday, 5 November 2026
Kenyan Digest

'Please unlock the doors' Woman narrates scary experience by taxi driver

3 min read
Published

A young woman from Missouri endured a scary experience with a threatening taxi driver who repeatedly asked about her boyfriend and whether anyone was waiting for her at home — and she’s furious with how the ride-sharing company handled her complaint.

Anna Gillcrist, 28, was heading home in Kansas City on Saturday night when her taxi driver crossed a line, leaving Gillcrist feeling worried she might be ‘kidnapped, raped, or even killed.’

But when she first contacted the customer service team, she was merely given a $5 credit and the vague promise that the driver would be ‘reprimanded.’

Gillcrist tweeted about the ordeal on Sunday, and her thread has been earning thousands of likes.

Anger: Anna said the company’s initial response to her complaint was ‘pathetic’

‘Last night I took a taxi home from my friend’s bachelorette. It was a line [carpool service], so there were two people in the back seat when I got in,’ she tweeted.

‘Once they were dropped off, the driver immediately leaned over to me and asks “do you have a boyfriend?” I paused, and didn’t respond.

‘He asks again, “come on do you have a boyfriend?” I said yes. He continued to ask me questions about what he did, and what I did.

‘Then he asks, “is your boyfriend in town?” I didn’t respond. He asks again. I don’t respond. He pulls up on my street and starts to drive very slowly.

‘He looks at me and asks “is your boyfriend home?” I immediately realized the doors were locked and I said “please unlock the doors.” He didn’t. So I pried the lock up, jumped out of the car, and ran to my apartment.’

Clearly angry and shaken from the incident, Gillcrist spoke to a taxi company representative on the phone the next day.

‘The man said “Well ma’am we will make sure that that driver is not able to pick you up again.” I explained that that wasn’t good enough, that this man needed to not pick up ANY woman ever again,’ she went on.

‘He just said “don’t worry he will be reprimanded.” Then he gave me a $5 credit, and told me he would be emailing me the official report.

‘I’ve been sitting on my bed thinking about this for hours and I am f***ing angry.

‘I want more than a stupid $5 credit. Your driver put me in a scenario in which I thought I might be kidnapped, raped, or even killed. That pathetic attempt to mask a serious issue is insulting to me and women everywhere who have to deal with this s*** on a regular basis.

Gillcrist promised not to drop the matter, and later she returned to Twitter to complain that a friend had received a $10 that same night for an ‘inconvenient experience’.

Finally, early Tuesday morning, she spoke to someone from the company again.

‘He made it SEEM like the driver was fired, though he wouldn’t flat out say it. They essentially gave me an $8 credit total, (LOL), and that’s it,’ she wrote.

Nairobi girl reveals horrific taxi experience that left her fearing for her life

‘The thing I am most concerned with, is the fact that this man will not be driving for us again. But I am honestly not convinced that he’s not. I’m pretty appalled at the lack of any s*** given by this company over an incredibly serious situation.

‘I want women everywhere to be prepared for the kind of drivers they might get after a night of drinking at 2 am. I recently found out a friend of mine was raped the company taxi driver last year. I am horrified.’

She concluded that she will not be using the taxi service provider again, writing: ‘Their lack of attention to my experience was enough for me. I’m out. Thanks again to everyone for sharing. And please women, carry your pepper spray and be prepared for this kind of bulls***. It will continue to happen.