Technical glitch? Users get free Safaricom data : The Standard

Safaricom users this morning took to social media to report a ‘glitch’ that saw them subscribe to the telco’s platinum data plan for free. Safaricom has four platinum data plans for its subscribers sold at Sh10,000, Sh5000, Sh3,000 and Sh2,000. The overjoyed users shared screenshots of their exploits on the social media, urging others to join in the frenzy. @tamurai_inc tweeted:

SEE ALSO :Safaricom race to dominate home Internet market

Safaricom. If we come together, great things happen. If you know you know. Thank you prophet Owour for the morning blessings.

Safaricom,,if we come together,,great things happen????????????????????????????if you know you know!!!!!!!!!!! Thank you prophet Awuor for the morning blessings #FridayMotivation #safaricom

— Tamurai Creations (@tamurai_inc) June 28, 2019

@ndiema002_ tweeted: That Friday feeling, Weekend inaanza smart saana. He shared a screenshot that indicates he received 600 minutes of airtime, unlimited SMS and 20GB data.

That Friday Feeling
Weekend inaanza smart saaana #Safaricom pic.twitter.com/wUHUW94YkE

— Ndiema KE???? (@ndiema002_) June 28, 2019

Kenyan rapper Nyamari Ongegu alias Nyanshinki joined the conversation by tweeting: Congratulations to Safaricom, you did well to Kenyans this morning. Bundles za maana!

Congratulations to #Safaricom, you did well to Kenyans this morning. . Bundles za maana !???????? pic.twitter.com/ktwYGEi0Lb

— Nyashinski ? (@OfficialShinski) June 28, 2019

It was a joy short-lived as, some subscribers shared screenshots from Safaricom that informed them, “the Platinum data plan you had purchased illegally shall be deducted from your Mpesa account.” It is not the first time that Kenyans have taken advantage of a hitch on Safaricom to get freebies.

SEE ALSO :CA: Safaricom loses subscribers, Airtel gains

Last year, the telco suffered a systems failure on the administration of Bonga Points which saw some people redeem their inflated points for rewards. The system error tripled subscribers’ Bonga points then.  Safaricom is yet to comment on the glitch.

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