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Customer Care Assistant Job in Kenya

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DAILY POST: Customer Care Assistant Job in Kenya



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Our
client in real estate is urgently looking for a Customer service Assistant to
join their dedicated job.
·        
Professionally handle incoming
requests from customers and ensure that issues are resolved both promptly and
thoroughly.
·        
Thoroughly and efficiently gather
customer information, access and fulfill customer needs, educate the customer
where applicable to prevent the need for future contacts and document
interactions through contact tracking.
·        
Troubleshoot customer issues over the
phone.
·        
Maintain a balance between company
policy and customer benefit in decision making.
·        
 Handles issues in the best
interest of both customer and company.
·        
Continuously evaluate and identify
opportunities to drive process improvements that positively impact the
customer’s experience.
·        
 Highly developed sense of
integrity and commitment to customer satisfaction.
·        
 Demonstrated passion for
excellence with respect to treating and caring for customers.
·        
Ability to communicate clearly and
professionally, both verbally and in writing.
·        
Has a pleasant, patient and friendly
attitude.
·        
Strong decision making and analytical
abilities.

If
qualified kindly send CV to 
[email protected] 
clearly indicating’ 
Customer
Care’ 
on the subject line.





2012
The Kenyan DAILY POST. All Rights Reserved.

Designed by Denno



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