Program Assistant Jobs, IT Jobs In Kenya, PSC Jobs

Position: Program Assistant – Information Systems Support

Location: Nairobi

Job description

The Program Officer, Administration will be responsible to the Program Officer, Information and will have overall responsibility to resolve application functionality faults and provide assistance to first level support of Enterprise Application Systems of Huduma Kenya Integrated Service Delivery framework.

Responsibilities

  • Resolving application functionality and providing assistance to first level support;
  • Trouble ticket/incident management and resolution;
  • System administration of Enterprise Applications; Upgrade and configure system software that supports Enterprise application. Assess and recommend new IT software projects and initiatives to support and enhance enterprise systems;
  • Maintaining and improving technical skills, environment and application knowledge;
  • Disaster management and recovery; Conduct periodic (monthly) backups of the systems;
  • Maintain, test, and execute disaster recovery procedures for application servers;
  • Any other duties as may be assigned by the supervisor.

Qualifications

For an appointment to this grade, an officer must have:-

  • Six (6) years relevant working experience of which three (3) must have served as an ICT Assistant in Business Intelligence and analytics, Information Systems Administration or Service Desk Support or in a comparable and relevant position in the public or private sector;
  • Bachelor’s degree in Computer Science, Information Communication Technology, Computer Engineering or related field;
  • ICT Certifications in Enterprise Business Applications such as Oracle;
  • ITIL Certification;
  • Certification in Systems Administration/System Engineer

How to Apply

Applicants who meet the above requirements should submit their dully filled application form
(Do no attach copies of Certificates)  to the address below or hand deliver to Uchumi House, HRM Registry 16th Floor – Room 1601 on or before 24th February, 2020 or Email to [email protected]  

Application forms should be downloaded from the Ministry’s website www.psyg.go.ke under opportunities>careers menu.

The Principal Administrative Secretary
State Department for Public Service
Ministry of Public Service and Gender
P. O. Box 30050 – 00100
NAIROBI

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