Jobs and Careers
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Customer Relations Assistant II
The
Kenya School of Government (KSG) is a State Corporation established under the
Kenya School of Government Act (No. 9 of 2012).
Kenya School of Government (KSG) is a State Corporation established under the
Kenya School of Government Act (No. 9 of 2012).
The
mandate of the School is to provide learning and development programs that
enhance skills and competencies in the public service; conduct research; and
offer consultancy services to inform policy. KSG has six campuses namely
Baringo, Embu, Matuga, Mombasa, Nairobi and eLDi. The School plans to recruit
highly qualified and competent Kenyan citizens to fill various vacant positions
in the Academic and Administration divisions.
mandate of the School is to provide learning and development programs that
enhance skills and competencies in the public service; conduct research; and
offer consultancy services to inform policy. KSG has six campuses namely
Baringo, Embu, Matuga, Mombasa, Nairobi and eLDi. The School plans to recruit
highly qualified and competent Kenyan citizens to fill various vacant positions
in the Academic and Administration divisions.
·
Maintain Reception desk
Maintain Reception desk
·
Maintain good ambience in the
reception area
Maintain good ambience in the
reception area
·
Provide relevant information to
visitors
Provide relevant information to
visitors
·
Respond to visitors queries and
telephone inquiries
Respond to visitors queries and
telephone inquiries
·
Direct and guide visitors
Direct and guide visitors
·
Register and issue visitors passes
Register and issue visitors passes
·
Log calls in the telephone calls
register
Log calls in the telephone calls
register
·
Check the utilization of the
telephone facilities and reporting
Check the utilization of the
telephone facilities and reporting
·
Make, receive and direct telephone
calls
Make, receive and direct telephone
calls
·
Make follow up on enquiries
Make follow up on enquiries
·
Certificate in Public Relations and
Customer Care; Customer Service; Front Office; Telephone Operators Occupation
Tests/PABX or equivalent from a recognized institution
Certificate in Public Relations and
Customer Care; Customer Service; Front Office; Telephone Operators Occupation
Tests/PABX or equivalent from a recognized institution
·
Valid certificate of good conduct
Valid certificate of good conduct
·
Good interpersonal skills
Good interpersonal skills
·
Proficiency in computer skills
Proficiency in computer skills
·
Good communication skills
Good communication skills
If you
believe your qualifications and career objectives match the above role, please
submit your application, including a detailed CV; stating your current
position, email address, telephone contacts and the advertisement reference
number so as to reach us on or before January 4, 2019
using the addressed below. Minorities and people with disabilities are
encouraged to apply.
believe your qualifications and career objectives match the above role, please
submit your application, including a detailed CV; stating your current
position, email address, telephone contacts and the advertisement reference
number so as to reach us on or before January 4, 2019
using the addressed below. Minorities and people with disabilities are
encouraged to apply.
Canvassing
will result in automatic disqualification.
will result in automatic disqualification.
Only
successful candidates will be contacted.
successful candidates will be contacted.
Kenya School of Government Council
Email: hrrecruitment2018@ksg.ac.ke
