Receptionist Job. Lavington Hotel – Career Point Kenya

Receptionist Jobs, Administration Jobs, Lavington Hotel Jobs

Responsibilities

• To ensure knowledge of special promotions offered by the hotel and to passing this information on to the guest whenever the possibility arises.
• Promoting the other departments within the hotel at every given opportunity in order to maximize hotel sales.
• Ensuring that all reservations have the correct deposit taken.
• Ensuring that all confirmations are sent out by the end of the shift.
• Being aware of the hotel availability and that every opportunity to maximize room sales is taken.
• Offering assistance to other departments, including Bar, Restaurant, Spa and Housekeeping as necessary
• Awareness of all written and spoken requests and to carry out these requests in a courteous and helpful manner.
• Ensuring that all charges are correctly posted to the guests’ bills following the standard procedures.
• To deal with cash, cheque and credit transactions and to ensure that any discrepancies are reported immediately.
• To ensure that all messages received for guests are passed on accurately and as quickly as possible.
• Supervise all other Receptionists’ duties.
• Ensuring the security of guests’ property, and lost property following security procedures.

Qualifications

• Degree/diploma in Administration or office management
• 3 years’ experience in a similar role
• MS Office Computer Skills
• Work planning and organization skills
• Excellent customer service skills
• Attention to detail
• Excellent communication and interpersonal skills

Click Here To Apply

VALID THROUGH: 05/01/2019
LOCATION: Nairobi, Kenya