Software Trainer Jobs, ICT Jobs In Kenya, Alternate Doors Jobs

Our Client in the ICT industry is currently looking to hire a Software Trainer.

The Position requires a Dynamic Pro-Active Individual who will be able to train clients on the effective and correct use of our software products.

Responsibilities

  • Primarily training of clients on QuickBooks Desktop / Online, NetBackups Software, AVG Software.
  • Assessing individual/group training needs
  • Planning, Preparing and Researching Lessons
  • Teaching IT staff to trouble shoot and provide local support as well as general users on the effective and correct use of the software
  • Organizing and Promoting the training courses offered
  • Developing and enhancing training programmes of learning activities
  • Preparing Notes and Teaching materials from time-to-time
  • Spending contact time with clients (students) on an individual basis
  • Checking and assessing Student’s work / progress and giving report / feedback on the achievements.
  • Making use of new technologies such as distance learning and / or video conferencing
  • Keeping IT and Training skills and knowledge up to date
  • Covering the various and different territories within Nairobi and greater Nairobi plus surrounding towns (If and when required). Most trainings are required on-site.
  • Identifying potential target clients and passing on the relevant information to Sales Team.
  • Building & Maintaining relationships with new & existing clients
  • Working with fellow team members.
  • To meet set target for the region and date range provided in the respective area.
  • To adhere with company policies on various products and services.
  • Taking the brand names and creating awareness – where they don’t currently exist or are unknown
  • To report to work on the time stipulated and be pro-active on the tasks provided.
  • Creating reports detailed weekly and monthly summaries with feedback on clients achievements.

Competencies

  • He / She should be a person with strong communication and interpersonal skills.
  • Fluent spoken and written English is a must.
  • Exceptional communication skills and the ability to work well with people at all levels are essential.
  • Strong organizational, planning, and motivational skills are desired.
  • Ability to quickly set up and use audio/visual equipment is a plus, though not required
  • Be self-motivated and a person with proven track record of achievements.
  • He / she should be able to effectively communicate to all types of people and make them understand the correct use of software applications.
  • Time management and communication skills perfected – A MUST.

Qualifications

  • A University graduate with IT + Accounting background is a must and Adult
  • Education / Communications or Computer Science (preferred) from a recognised University or College.
  • At least 3 years’ experience in the field with similar industry.
  • Demonstrate ability to motivate and work directly with other team members.

How to Apply

Please send your CV to [email protected]