Food Services Category Supervisor at Vivo Energy

Principal Accountabilities:

• Define and develop strategic category plans for food offers;
• Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
• Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
  • Format design
  • Technical Support
  • Operations/Compliance
  • Innovation/Menu Development
  • Pricing, Marketing and Promotion
  • Contractual terms of engagement
• Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
• Development of in house food concepts in Refresh and Core formats
• Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
• Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
• Proactively track Business performance – analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
• Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
• For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
• Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
• Train, motivate and coach TMs and dealers – give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
• Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;

Key Challenges:

• Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
• Delivering on a very ambitious plan over the next 4 years
• Ensuring that our food offer is competitive and attractive to our customers
• Ensuring that we maintain high service standards and adherence to operational standards in all our outlets