CS Mucheru urges public institutions to leverage innovation for development

NAIROBI, Kenya Jan 21- The Cabinet Secretary for ICT, Innovation and Youth Affairs, Joe Mucheru, has urged public institutions to embrace digitalization and leverage innovation to improve service delivery in their institutions.

CS Mucheru, who spoke at the Konza Technopolis – Intel Corporation Forum held in Mombasa noted that the digital transformation journey that the Government has embarked on will support and enhanced service delivery in government institutions.

The digitalization of government services, the CS said, is also aimed at driving the country’s knowledge economy, supported by laws such as the Data Protection Act 2019 which guides the use and management of electronic data.

The CS lauded the institutions that have embarked on the digitalization process saying it will be a great aid in improving service delivery.

“I want to challenge organizations to look into the online market and leverage on the opportunities available on the internet. We are in an era where people are creating solutions online that are now trading with attractive returns. This goes to show that indeed we can support with job creation in the digital space,” said Mucheru.

On his part, John Tanui, Chief Executive Officer (CEO) of Konza Technopolis Development Authority (KoTDA), said that the engagement with Intel Corporation and government entities on digitalization will be an annual event to evaluate the initiative’s progress.

“This event will be aimed at bringing the private sector on board to work with the government in this digital transformation journey. Each organization is committing to championing a journey for our country to be ranked top in digital operations and service delivery,” said Tanui.

According to the 2020 Gartner report on digitization, 80 percent of government organizations are still at the initial or developing digital maturity stages.