How to obtain Police Clearance Certificate and pay with Telkom T-kash

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Telkom’s T-kash is now a payment option on eCitizen platform. You can now use T-kash for all government services available on the platform.

If you’re looking to obtain a Police Clearance Certificate, here’s how to do it and pay for it with T-Kash:

• Log in to the eCitizen Portal https://accounts.ecitizen.go.ke
• Find the Directorate of Criminal Investigations portal and Click on Get Service.

• Log in to the portal, and click on Police Clearance Certificate
• Select owner – if for self, or for your child who is under 18 year of age.
• Confirm the details of obtaining one and check the details of the payment. Total amount should be KES 1050

• Select locations where your fingerprints will be obtained from including location and exact Huduma centre.
• Choose to pay with T-Kash by Telkom

• Here, you can either pay via USSD or via SIM Tooklit. The USSD code to use is *160#.

• Once paid, hit complete and schedule a day when you’ll go to the Huduma Centre to have your details picked. Thereafter you will go pick up the certificate.

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