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Kenya: Tenwek Hospital Suspends Medical Services to Teachers Over Sh45 Million Bill

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5 years ago

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Tenwek Hospital has suspended medical services to teachers covered by AON Minet insurance company over Sh45 million bill.

Teachers seeking treatment were on Thursday turned away from the private referral hospital in Bomet County. The hospital insisted that they pay for medical services like other clients.

Ms Carolyne Tonui, a teacher, said she was referred to St Clare’s Kaplong Hospital in Bomet County. Others were told to seek treatment at Litein AIC Hospital, the two facilities accepted patients covered by the insurer.

“Since I was not prepared for a trip to another place for treatment, I have decided to return home, I will travel to Litein tomorrow,” said Ms Tonui.

Access medical services

Mr Malel Langat, the Kenya National Union of Teachers (Knut) Bomet branch executive secretary called on the medical insurer to urgently address the matter to enable teachers to access medical services.

“Unfortunately, several teachers have come to us seeking intervention after being turned away from the hospital,” said Mr Malel Langat.

Mr Shem Tangus stated in a letter dated April, 29, 2021 to MAKI limited (under the AON umbrella) that the bills had not been paid by the medical insurer for services offered in the last nine months.

“Following our efforts to resolve payment (row) for service provided to your clients, our efforts have been unsuccessful because of unresponsiveness of your team,” stated Mr Tangus in the letter copied to Knut.