The plane lost more than 20,000 feet in just over a minute, according to Flightradar24, a tracking platform.
Air traffic controllers immediately called the plane crew, Mr. Zhu said, but did not receive a reply after several attempts. By 2:23 p.m., the plane’s radar signal disappeared, he said, and it had crashed.
Mr. Zhu acknowledged that officials had uncovered little information so far.
“The aircraft was severely damaged in this accident, and the investigation is very difficult,” he said. “With the information currently available, it is still impossible to make a clear judgment on the cause of the accident.”
The plane’s sudden dive occurred near a point in the route where it would normally begin its initial descent, according to Flightradar24’s records. The 675-mile flight from Kunming, the capital of Yunnan Province in southwest China, to Guangzhou, a major city in the southeastern province of Guangdong, usually takes about two hours. It crashed in Teng County in the region of Guangxi.